Niraj Chauhan

Niraj Chauhan

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How not to release a product?

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In the latest episode of the Story Points Podcast, hosts Prabhanjan, Roopak, and Niraj embark on a journey through the nuanced landscape of product development, focusing on a theme that’s often overlooked but critical for success: the pitfalls to avoid when launching a product. This episode not only enlightens listeners with a captivating story about learning from negative examples but also delves into the practical aspects of preparing a product for launch.

The discussion begins with the importance of understanding what not to do. Prabhanjan shares a poignant story about two brothers with divergent paths, emphasizing that lessons can be learned not just from success but also from failures. This narrative sets the tone for an in-depth conversation about the complexities of product release, touching upon essential aspects like user understanding, product readiness, and the significance of quality assurance.

Roopak sheds light on the critical need for product and user experience (UX) quality to match or exceed that of competitors before considering a launch. He stresses the importance of ensuring backend support is robust enough to handle expected user traffic, ensuring a smooth user experience.

Niraj, echoing Roopak’s sentiments, highlights the importance of technological readiness, emphasizing quality, monitoring, and alerting systems as crucial elements that must be in place to ensure the product meets high standards and delivers a positive user experience.

The conversation further explores the importance of well-defined user journeys and KPIs (Key Performance Indicators) to measure success post-launch. Prabhanjan introduces the concept of the KPI tree as a visualization tool to align team efforts towards common goals and ensure that all stakeholders have a clear understanding of what the product aims to achieve.

Key takeaways from the episode include the significance of:

  • Thoroughly understanding user needs and expectations.
  • Ensuring product and UX quality meet industry standards.
  • Implementing robust quality assurance and monitoring systems.
  • Clearly defining user journeys and success metrics.
  • Preparing for user support and feedback mechanisms post-launch.
  • This episode of the Story Points Podcast serves as a masterclass for anyone involved in product development and launch. By focusing on what not to do, Prabhanjan, Roopak, and Niraj provide listeners with a roadmap to navigate the complex process of bringing a new product to market, ensuring it’s poised for success from the outset.

Listeners are left with a wealth of knowledge on avoiding common pitfalls in product launch, underscored by the overarching message that learning from both successes and failures is key to achieving enduring success in the competitive world of product development.